Privacy Policy
Last updated: May 2026
This Privacy Policy explains how spanishparks.com (“we”, “us”, “our”) collects, uses, and protects information when you visit our promotional website. This site provides general information about theme parks and links to ticket booking services. It is not the official website of PortAventura World.
1. Who we are
The promoter operates this promotional website at spanishparks.com. For privacy-related enquiries, contact us at [email protected] or by post: C. del Amparo, 11, 02002 Albacete, Spain.
2. Information we collect
We may collect:
- Technical data — IP address, browser type, device information, pages viewed, and referring URLs (via server logs and analytics, where enabled).
- Cookie data — preferences stored in your browser (see our cookie notice).
- Contact information — if you submit our contact form: name, email, subject, and message content.
We do not process payment card data on this promotional site. Purchases are completed on separate booking and payment pages operated by third parties.
3. How we use your information
- To operate and improve the website;
- To respond to enquiries submitted through the contact form;
- To measure traffic and understand how visitors use the site;
- To comply with legal obligations.
4. Legal basis (EEA/UK visitors)
Where applicable, we rely on: legitimate interests (site operation and security), consent (non-essential cookies and marketing, if any), and contract/pre-contract steps when you contact us about tickets.
5. Sharing of data
We may share data with hosting providers, analytics partners, and email delivery services who process data on our behalf under appropriate agreements. We do not sell your personal information.
6. Retention
Server logs are retained for a limited period for security. Contact form messages are kept only as long as needed to handle your enquiry, unless a longer period is required by law.
7. Your rights
Depending on your location, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to lodge a complaint with a supervisory authority. To exercise rights, email [email protected].
8. Security
We use reasonable technical and organisational measures to protect information. No method of transmission over the Internet is completely secure.
9. Third-party links
Our site links to external booking and information sites. Their privacy practices are governed by their own policies.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version.